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Amoskeag Health Partners with MCC to Launch New Workforce Training Program

Amoskeag Health Partners with Manchester Community College (MCC) to Launch New Workforce Training Program

Registered Apprenticeship training program prepares career seekers to become medical secretaries.

Manchester, NH – A nonprofit health center in Manchester is tapping new resources and partnering with its local community college to help fill high-demand positions. Amoskeag Health has launched a new medical secretary registered apprenticeship program which is an earn-while-you-learn model combining online classroom instruction and on-the-job training. The program is made possible through a partnership with Manchester Community College’s (MCC) Workforce Development Center and the ApprenticeshipNH program, which seeks to address workforce needs in high-demand sectors throughout the state. Amoskeag Health is currently seeking applicants interested in becoming an apprentice and starting a new career in healthcare.

“The medical secretary apprenticeship program allows us to address the workforce challenges we face,” said Kris McCracken, President and CEO of Amoskeag Health.  “Medical secretaries play a key role in our call centers, helping to assist our patients and connect them to resources. With the growing challenge of hiring and retaining employees, this partnership is a great opportunity for us to invest in our employees through real-world education and training.”

Participants in the Amoskeag Health apprenticeship program will be newly hired employees whose jobs with the company begin with the program. The program will include 144 hours of paid online classroom instruction time offered by Manchester Community College, as well as one year/2,000 hours of on-the-job training. On-the-job training enables apprentices to master the skills learned during instruction, with the support of a one-to-one mentor. Participants will earn wages with incremental raises as they progress and will receive a national occupational credential from the US Department of Labor upon completion.

“By combining hands-on training and classroom education, this apprenticeship will give participants the relevant skills needed to be successful in this field,” said Emily Zeien, ApprenticeshipNH grant manager. “Anyone interested in working in the healthcare industry is encouraged to apply, regardless of education background or prior experience.”

Amoskeag Health is now accepting applications on a rolling basis. To learn more about the ApprenticeshipNH program and to apply, visit earnlearnnh.org, or contact apprenticeshipusanh@ccsnh.edu.

About Amoskeag Health

Amoskeag Health, formerly Manchester Community Health Center (MCHC), is a nonprofit 501(c) (3) federally qualified health center offering high-quality, comprehensive, and family-oriented primary health care and support services since 1993. Now known as The Dr. Selma Deitch Center for Children and Teens, Child Health Services (CHS) is the original pediatric practice of MCHC dedicated to improving the health and well-being of at-risk children. In June of 2019, all locations of MCHC consolidated under one name, Amoskeag Health. Through all its programs, Amoskeag Health serves over 14,579 patients annually across four locations in Manchester. https://www.amoskeaghealth.org/

About MCC Workforce Development Center

The Workforce Development Center (WDC) at MCC responds quickly to the changing needs of business and industry and provides lifelong learning and professional development opportunities. The center provides training for people who need to sharpen their existing skills or learn new ones, maintain professional licenses or certifications and for people who are looking for advancement or a new career challenge. The WDC also collaborates with organizations to assess their training needs and provide high-quality customized non-credit and certificate courses and programs, which can be delivered at MCC or at your place of business.  The WDC offers training in numerous fields including: Allied Health, Manufacturing, Business, Leadership & Communication, Computer Skills, and English as a Second Language.

About ApprenticeshipNH

The ApprenticeshipNH Program, housed at the Community College System of New Hampshire (CCSNH), is a unique effort that prepares workers as Registered Apprentices to better compete in the modern workforce. Focusing on the Advanced Manufacturing, Healthcare, Construction, Hospitality, and Information Technology sectors, the ApprenticeshipNH Program provides workers with invaluable opportunities to pursue highly-skilled, high-paying jobs, and opportunities for employers seeking to build a qualified workforce in NH. The program is funded through a grant from the U.S. Department of Labor, Employment and Training Administration.

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